Why Cleanliness Matters in A Restaurant’s Ambience
Krystal Pesch, Senior Product Marketing Manager
Think about your favorite restaurant. What about it do you enjoy most? While many places serve savory dishes, only a few places achieve that unique experience for their customers.
The ambience of a place is what sets a business apart. Influencing everything; from patrons’ perceptions, money spent, length of stay, return visits and much more.
When your customers are dining out, they want an immersive sensory experience. To provide that, you must create an ambience that supports your brand and services. Elements such as lighting, sound, service and décor all play an integral role. Cleanliness, however, is the key to attaining the perfect ambience. Don’t alter the mood or your bottom line; make sanitation the central part of your brand.
Public restrooms can attract negative sentiments. Customers never really know what they’re walking into. In fact, restaurant restrooms can stir the most concern in people. Particularly, 90 percent of millennials equate dirty restrooms with dirty kitchens, leading to poor publicity and fewer return visits.
Prioritizing cleanliness in a restaurant is not an option, it’s an obligation to your clientele. By providing an establishment worthy of relaxation and contentment, your patrons will only have to focus on their taste buds.
A Clean Statement
A spotless restaurant makes a massive statement about management. Consumers evaluate everything; the creativity, neatness and time you’ve put towards solidifying their experience.
If you want to achieve a five-star review, supply restrooms that sparkle and smell good. After all, it’s a challenge worth taking. Begin by establishing a cleaning schedule that doesn’t interfere with daily operations. It will make your associates glee and your facility gleam.
Installing new-gen hand dryers will help speed up your cleaning process. There will be no more ordering, restocking or storing paper towels. Better yet, no more clogged toilets or dirty sinks and floors because of them. Hand dryer operation provides additional sanitation for customers, at a fraction of the cost. Business owners are put at ease as their paper towel problems disappear. Meanwhile, patrons leave the restroom feeling clean, refreshed and germ-free.
A Spotless Reputation
Providing a clean restaurant environment is the first step in cultivating a welcoming environment for customers. It also shapes their overall experience, harvesting customer loyalty. Essentially, you’ll turn an average customer into a lifetime customer. They’ll become one of your best business assets; patronizing and advertising your business all at the same time. So, aren’t they worth the extra effort?
Whether you run a small family diner or a large restaurant chain, cleanliness will always set you apart and contribute to your facility’s general ambience.